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You can return unused items in their original packaging within 30 days of delivery for a refund or exchange. Return postage for change-of-mind returns is paid by you, and we recommend a tracked service. Custom and engraved items (including anything ordered with a custom design) can't be returned for change of mind.
Misprint filler caps and timing covers are sold at a reduced price because the logo or design has a printing or engraving fault, which is shown or described on the product page. They're final sale: no change-of-mind returns, and we won't refund or replace them because of the misprint you were told about. If a misprint item has any other fault (for example it doesn't fit or the part is damaged), the section below applies as normal.
Faulty or incorrect items
If an item arrives faulty, damaged or isn't what you ordered, email us within a reasonable time of receiving it with your order number and a photo. We'll repair, replace or refund it, and we'll cover the return postage. This applies to all items, including custom and engraved ones. Nothing in this policy limits your rights under the Australian Consumer Law.
Email sales@dlauto.com.au with your order number and what you'd like to return before sending anything, and we'll reply with the return address.
Once we receive and check your return, we'll refund the item price to your original payment method. Original shipping costs aren't refunded for change-of-mind returns.
